Need a Hand?

We're here 24/7 to answer your questions, solve issues, and keep you moving

Talk to Us Anytime

Drop us an email — we usually reply within 1 business day

Email Support

Got a non-urgent question? Write to [email protected]

Phone Support

Need help now? Call our 24/7 support line:  +370 5 208 4800

Learn how to spot scams and protect your account in our Fraud Prevention Guide

Keep your account details private

Always double-check emails and texts from us

If something looks suspicious, tell us right away

If something’s wrong, we'll send your complaint to our trusted partner Quicko for a quick review and solution

Step 1

Include your name, contact info, and a short description of the issue

Step 2

Submit it via the app or email us at [email protected]

Step 3

Our partner Quicko will get back to you once they have a solution